Hedge House Furniture Co makes no representation that the Website is appropriate or available in other locations other than where it is operated by Hedge House Furniture Co The information provided on the Website is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject Hedge House Furniture Co to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Website from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.
All users who are minors in the jurisdiction in which they reside (generally under the age of 18) must have the permission of, and be directly supervised by, their parent or guardian to use the Website. If you are a minor, you must have your parent or guardian read and agree to this Agreement prior to you using the Website. Persons under the age of 13 are not permitted to register for the Website or use the Hedge House Furniture Co Services.
YOU ACCEPT AND AGREE TO BE BOUND BY THIS AGREEMENT BY ACKNOWLEDGING SUCH ACCEPTANCE DURING THE REGISTRATION PROCESS (IF APPLICABLE) AND ALSO BY CONTINUING TO USE THE WEBSITE. IF YOU DO NOT AGREE TO ABIDE BY THIS AGREEMENT, OR TO MODIFICATIONS THAT COMPANY MAY MAKE TO THIS AGREEMENT IN THE FUTURE, DO NOT USE OR ACCESS OR CONTINUE TO USE OR ACCESS THE COMPANY SERVICES OR THE WEBSITE.
PURCHASES - PAYMENT INFO
Hedge House Furniture Co bills you through an online billing account for purchases of products and/or services. You agree to pay Hedge House Furniture Co all charges at the prices then in effect for the products you or other persons using your billing account may purchase, and you authorize Hedge House Furniture Co to charge your chosen payment provider for any such purchases. You agree to make payment using that selected payment method. Hedge House Furniture Co reserves the right to correct any errors or mistakes in pricing that it makes even if it has already requested or received payment. Sales tax will be added to the sales price of purchases as deemed required by Hedge House Furniture Co. Hedge House Furniture Co may change prices at any time. All payments shall be in U.S. dollars.
REFUNDS | CANCELLATIONS
Hedge House does not accept refunds, cancellations, or returns. Our furniture is built to order and the process begins as soon as payment is received. Changes to your product may not be made after purchase. Please double check the details of your order before submitting.
DAMAGES | REPAIRS
If you receive a piece of furniture that is damaged upon arrival, you must note on the POD (Proof of Delivery) at time of delivery. Customers must report damage within 72 hours. Please include pictures in your email reporting damaged items. Depending on the damage we’ll coordinate the necessary repair or replacement. The customer is not responsible for shipping charges for the return of damaged items or replacements sent.
Each piece comes with Care Instructions to help you get the most out of your handcrafted furniture. Our products only get better with time and, with proper care, will last for generations to come.
Hedge House Guarantee: We guarantee our furniture for the first two years, and will replace items if issues occur and proper care conditions were kept — as recommended upon arrival of the item(s). Because we are working with solid wood, there is always a small chance of checking, as the wood expands and contracts with changes in humidity. Hedge House will not replace damages created by the user or if proper care instructions for the product were not followed. Hedge House is not responsible for damage caused by improper use of our products.
Hedge House Furniture Co. understands and respects your concerns about privacy and we are committed to providing you with a safe online experience. The information below describes the type of information we collect, how it is used, and steps we take to protect your personally identifiable information. This policy applies to website orders and does not necessarily apply to orders placed by phone.
How do we protect our clients’ credit card information?
What personal information do we collect via hedgehousefurniture.com and how is it used?
We collect only the information that we need to administer our business, provide superior service, and communicate information about our products and services that we believe to be of interest to you. This includes your name, address, telephone and fax numbers, email address, IP address. credit card and purchase information. We use this information, among other purposes set forth below, to process your purchases and requests.